Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, mailing address.
• Transaction Data: Purchase history, payment method type (we do not store full card numbers), order details.
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs.
• Communications: Messages you send us via chat, email, or phone.
• Quiz Data: Responses to our Sleep Quiz used to generate personalized recommendations.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and delivery requests.
• Communicate with you about your orders, inquiries, and customer service matters.
• Send you promotional offers, discounts, and product updates (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.
• Prevent fraud and ensure the security of our platform.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, managing customer relationships (e.g., GoHighLevel CRM), and delivering products.
• Financing Partners: SNAP Finance, when you apply for financing.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Opt out of SMS messages by replying STOP.

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.